We know your time is money. Let us handle your ongoing creative and technical needs so you can focus on what you do best.

With our Creative Retainer Packages, you will…

DISCOUNTED RATE

Enjoy up to 20% on our discounted hourly rate

SIMPLIFIED ACCOUNTING

Simplify your accounting process with less paperwork

GUARANTEED PRIORITIZED WORK

Have a peace of mind with a guaranteed amount of prioritized work each month

FOCUS ON WHAT YOU DO BEST

Focus on what you do best and let your investment produce the results your business needs

Standard

Best for small businesses who need an ongoing creative support to cover basic design tasks each month
S$760 PER MONTH

10 Hours / Month

5% Discount

Priority Service

Monthly Report

Creative Retainer Questionnaire

Monthly 1:1 Strategy Session

Video Recording Of 1:1 Strategy Session

Up to 2 Hours Rollover

Premium

Best for businesses who need frequent support and knowing you have a dedicated designer at your service
S$1,920 PER MONTH

30 Hours / Month

20% Discount

Priority Service

Monthly Report

Creative Retainer Questionnaire

Monthly 1:1 Strategy Session

Video Recording Of 1:1 Strategy Session

Up to 2 Hours Rollover 

Creative & Technical Tasks Includes
(but are not limited to):

Print

Business Cards, Stickers, Price Lists, Gift Cards, Thank You Cards + More!

Digital

Iconography, E-Newsletters, Landing Pages, Email Signatures, Social Media Graphics + More!

Marketing

Flyers, Brochures, Sales Presentations, Media Kits, Banner Stands + More!

WordPress

Plugins Updates, Custom Adjustments + More!

Backend

Javascript, Framework Experience + More!

Frontend

CSS, HTML, Mockups, Landing Pages + More!

FAQ

What is a creative retainer program?

This is an exclusive service available only for our current and/or past clients who need design work done on a regular basis, but don’t have the need for a full-time graphic designer and/or web designer. Each of our retainer packages include a fixed number of hours each month.

I’m ready to get started, what is the next step?

Leave a message through our contact form or drop us an email to contact@seralodesign.co. We’ll be in touch shortly within 24 working hours.

Which package should I choose?

Every business is different and has different needs. If you’re unsure which packages to choose from, leave a message through our contact form or drop us an email to contact@seralodesign.co. We’ll work together to determine the package that will not only meet your needs but also gives you the best return on investment.

Can I upgrade or downgrade my package?

If you decide you want to upgrade your package before we begin, we can update the invoice accordingly. As this is a 3-month minimum commitment, we’ll have to complete the creative retainer package you’ve chosen after we begin. At the end of 3 months, we will re-evaluate the package to ensure the number of hours are fitting to your business needs. After that, we can move on to a 3, 6, 9, or 12-month commitment.

How does payment works?

You will be billed automatically on the 1st of each month.

Can I add more hours to my package?

Yes. Additional hours can be added and will be billed at our standard hourly rate of S$80 per hour. The outstanding balance will be billed along with your following month’s invoice.

How will you keep track of the hours?

We use our trusted time tracking management tool called Toggl. At the end of each month, we will prepare a detailed report that shows all of the hours which were dedicated to your project and completed tasks.

What happens if my hours in my package are unused?

Unused hours will expire except for our Premium Package — which has a maximum of 2 hours rollover to the next month only. If we are running close on hours hitting your threshold, we will let you know before going over.

What is covered during our monthly 1:1 strategy session?

At Sera Lo Design, we are rooted in strategy first before design. We act as more than your just design team, but also as a business strategist for any ideas or questions you may have. Exclusively available for our Pro and Premium Packages — we’ll have a 60-minute strategy session at the start of each month, to discuss your project load, your company’s upcoming content strategies, and content planning calendar to help you better accomplish your business goals.

Is printing included in creative retainer packages?

No. The prices shown above are strictly for creative design only. If you need printing services, let us know in and we’ll be happy to quote you with one of our recommended printing companies.

Ready to work together?